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Area Manager
New York , NY

Position No Longer Open

Posted 10/09/2018

Required Skills

  • Bachelor’s Degree and / or applied equivalent
  • A minimum of 10 years of experience in the Restaurant Operations; can rely upon experience to make sound judgments and accomplish goals
  • Strong Financial and Administrative Skills; define problems, collect data, establish facts, draw valid conclusions and provide recommended solutions
  • P & L Accountability – 3rd Level
  • Excellent Presentation skills; Computer skills; Written and Verbal communication skills
  • Proven ability to work various projects simultaneously and prioritize the most critical; wide degree of creativity and flexibility

Job Description

  • Lead, direct and promote company owned restaurants towards increased profit and growth to differentiate our brand from the competitors
  • Ensure the defining standards for the highest quality is being met in the restaurants daily
  • Execute and ensure that the standards are being reinforced throughout daily operations
  • Utilize knowledge of contracts, accounting, profit and loss, marketing, pricing and operations to coach the management teams and drive performance
  • Evaluate margins and identify roadblocks to profitability and take appropriate action for solving issues
  • Report weekly financial and sales results to corporate and restaurant management personnel
  • Analyzes data gathered, organizes and documents findings of studies, prepares reports and recommendations for implementation of procedures and / or organizational changes
  • Develop and lead marketing strategies for the region so customers and the community are consistently made aware of offerings
  • Ensures successful rollout of system-wide programs including but are not limited to restaurant marketing, campaigns, promotional activities, new menu items, and training initiatives
  • Communicate, organize and implement systems, standards, policies and procedures
  • Mentor management teams on the value of the people development component and provide guidance on succession planning
  • Responsible for adhering and reinforcing all training programs and certification processes
  • Serve as an effective communication link between corporate personnel and restaurant personnel
  • Assist in recruitment process of area and restaurant management positions, as well as maintain a bench for future growth – Build successful teams
  • Develop and monitor the internal and external growth of the region / market through the development of people via performance management systems
  • Understand completely all policies, procedures, standards, specifications, guidelines and training programs
  • Monitor and track progress of Managers in Training
  • Stay updated on Restaurant trends
  • Control restaurant cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures
  • Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and following the restaurant’s preventative maintenance programs
  • Ensure that restaurant policies and employee performance appraisals are followed and completed on a timely basis
  • Knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures
  • Work directly with Human Resources in all investigations concerning compliancy, security, risk management, incident / accident, and other breach of policy and / or procedures
  • Work directly with Human Resources
  • Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests
  • Assist in all future restaurant openings including staffing, capital expenditure planning and training
  • Monitor customer satisfaction through reports, surveys and mystery shops
  • Provide reports to all levels of corporate and restaurant personnel

Reliance One, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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RELIANCE ONE, INC.

1700 Harmon Road, Suite One

Auburn Hills, MI 48326

248-922-4500


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