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Office Administrator
Rochester Hills, MI
$23 - $25 / Hr.

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Posted 9/21/2021

Required Skills

  • Call Center experience
  • Manufacturing experience
  • Excellent phone conversation and caller management skills
  • Efficient at using computerized business systems including Microsoft Office, Excel, Word
  • Experience using ERP software
  • Must have Associates degree or higher

Job Description

  • Registration of standard product classes for customers, Integrators, and internal personnel into the Learning Management System (LMS) through emails, web requests, phone calls and ISS requests
  • Registration of eLearn for customers, Integrators, and internal personnel into Adobe Connect through emails, web requests and phone calls
  • Respond to customer, integrator and ISS requests via email and voicemail within 24 hours
  • Order training manuals each week through Baan, and ship according to training facilities
  • Maintain inventory of training manuals
  • Enter student sign in sheet in LMS and provide training certificates to instructors
  • Distribute student promotional items to instructors and maintain inventory
  • Receive PO’s from customers, spare parts and ISS pertaining to product classes and eLearn, and enter in LMS and PO file
  • Interact with other FANUC regional training facilities and departments
  • High degree of customer sensitivity and accuracy

Reliance One, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

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1700 Harmon Road, Suite One

Auburn Hills, MI 48326


Copyright 2015 Reliance One, Inc.

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