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Field Service Engineer
New Berlin, WI

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Posted 7/02/2021

Required Skills

  • High School diploma or GED is required
  • Preferred 2 years’ experience in a production environment working with manufacturing automation, assembly tooling or data collection systems
  • Experience servicing fastening tools, knowledge of torque theory and fastening are preferred
  • Understanding of tool or instrument calibration processes
  • IT experience with networking or databases and PLC preferred
  • Software Interfacing or coding language between Controllers and Equipment
  • Equipment troubleshooting experience is preferred
  • Ability to lift and carry up to 40 pounds
  • Valid U.S. driver’s license 
  • Ability to travel up to 60% locally & 40% nationally – this will be regionally dependent
  • Participation in flexible working hours including overtime, weekends and holidays are a requirement

Job Description

  • Serve as the customer’s first point of contact with our company and an ambassador for our brand
  • Communicate across all levels of an organization
  • Respond to customer demands, field service reports and maintain accurate records
  • Perform routine service, fix breakdowns, identify faults, inspect customer warranty claims
  • Perform major overhauls on customers’ company equipment

Reliance One, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

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1700 Harmon Road, Suite One

Auburn Hills, MI 48326


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