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Field Service Engineer
Kennesaw, GA
$18 / Hr.

Apply Now

Posted 6/10/2021

Required Skills

  • Minimum 2 years of experience with troubleshooting / resolving field equipment issues
  • Strong blueprint and technical reading skills required
  • Able to operate effectively and efficiently with minimal supervision
  • PC and MS Office proficiency
  • Ability to communicate technical concepts effectively in writing
  • Self-motivated and driven to achieve targets

Job Description

  • Responsible for responding to scheduled and emergency field repair of riveting, dispensing, drill systems, and machine vision systems as well as providing support to optimize productivity and quality
  • Troubleshoot customer systems to ensure that they are operating at the desired quality and productivity
  • Train customers in the correct and effective use of company systems and software
  • Inspect and evaluate customer field issues on-site at the customer location or by phone or e-mail
  • Generate detailed service reports for customers and update them in the database
  • Inspect warranty claims from customers and gather the data required to validate a warranty claim
  • Train other personnel in repair of equipment
  • Must be able to lift and carry up to 40 pounds
  • This is a full-time position, with a relatively consistent work schedule
  • Must have flexibility to occasionally work early, late, or on weekends as the workload requires
  • 70% travel locally, 30% nationally
  • Engage others in the organization to drive 100% of field issues to completion

Reliance One, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.


This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

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1700 Harmon Road, Suite One

Auburn Hills, MI 48326


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