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Field Service Engineer
Kennesaw, GA

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Posted 6/11/2021

Required Skills

  • Troubleshooting and repair of electrical or electronics in industrial automation systems
  • Possess strong troubleshooting and repair skills; Ability to read and understand technical drawings and other documentation necessary for proper troubleshooting, repair or installation of equipment (electrical and mechanical plans) 
  • Degree in electrical or electronics desired 
  • Minimum of 3 years of technical experience in industrial manufacturing or similar; varied electrical and mechanical background; PLC and robotic experience is a plus 
  • Have training as industrial mechanic (m/f), industrial electrician (m/f), mechatronics technician (m/f) or comparable qualification 
  • Understanding of basic mechanical systems; knowledgeable in the use of test equipment; ability to use electrical and mechanical tools 
  • Knowledge of PC and ability to use software applications and good computer skills in MS Office 

Job Description

  • Troubleshoot, repair, installations, and maintenance of electrical, mechanical, and pneumatically controlled equipment and devices; maintain installation tools, test equipment, machine calibration 
  • Familiarity with TwinCat, PLC and NC Codes and Logics, and Machine Automation
  • Perform installation, start-up, commissioning, and testing of company equipment supplied to customer sites
  • Perform technical assistance during and after the warranty period, carry out training, and other after-sales services of company portfolios and solutions
  • Test and evaluate equipment performance at the customer plant based on technical, contractual, and safety specifications
  • Take on an active service role to generate new business for the company through professional recommendation
  • To be responsible for daily service maintenance in house and repair needs of the customer's equipment
  • Establish and maintain proper business relationships with customers and peers
  • Ensure ultimate internal and external customer satisfaction 
  • Provide support in training customers to maintain dispensing & metering equipment 
  • Reviewing task plans, drawings, and general installation schematics with installation crew before start-up and providing continual guidance throughout task duration
  • Maintain communication and documentation of services provided; Submit reports covering the status of the project; support all facets of spare parts and customer service group tasks
  • Experience with power tools and electrical test equipment (voltmeter, drills, screwdrivers, wrenches); In-house and on-site support for diagnostics, repair, and replacement of electrical control units and electronic devices of automation systems; Responsible for hands-on electrical installation including control cabinets and commissioning of a variety of heavy machinery
  • Possible 50-60hr work week
  • Possible weekend work 
  • Travel up to 75%

Reliance One, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

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1700 Harmon Road, Suite One

Auburn Hills, MI 48326


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