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Sales Support Specialist
Plymouth, MI

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Posted 7/28/2021

Required Skills

  • Bachelor’s degree in Business or Engineering
  • 3+ year of previous sales or sales support is preferred
  • Basic understanding of sales principles and customer service practices
  • Highly experienced with MS Office Suite, particularly MS Excel, MS Word, MS PowerPoint
  • Hands on experience with ERP and CRM systems
  • Analytical and multitasking skills
  • Teamwork and motivational skills

Job Description

  • Provide support to sales representatives by executing administrative processes and collecting and compiling marketing and sales data
  • Help to ensure smooth sales team operations as well as create and maintain good customer relationships
  • Provide troubleshooting assistance for customer orders, account statuses and relevant problems
  • Provide data and guides to help the sales team and team metrics
  • Compile data, generate reports, and monitor performance indicators and sales / marketing trends
  • Manage sales tracking tools and report on important information
  • Review pending orders and specific customers’ requests to ensure excellent customer service and customer experience
  • Keep record of sales trends
  • Suggest sales process improvements
  • Assist with proposal reviewing
  • Assist with marketing material preparation
  • Support planning and implementation of customer and industry events

Reliance One, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

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1700 Harmon Road, Suite One

Auburn Hills, MI 48326


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