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Business Application Support Specialist
Rochester Hills, MI
$60k - $70k / Year

Position No Longer Open

Posted 4/04/2017

Required Skills

  • Two or more years of software application support experience
  • Programming experience
  • SQL database experience or other relational databases
  • Experience working in a Microsoft Server OS environment
  • MS Office tools: Excel and Access
  • Knowledge of system concepts: design, program, test and train

Job Description

  • Solve problems
  • Complete Help Desk Requests
  • Serve as first level of user support for business applications
  • Troubleshoot application problems related to hardware, software, database and data, and procedures
  • Identify corrective actions
  • Implement solutions
  • Administer security and configuration changes for application systems
  • Work with functional teams to define information needs and identify improvements
  • Define scope of projects
  • Analyze business process flows and identify system improvements including but not limited to Avante, EDI, Great Plains, SharePoint, TGPro and TMW

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1700 Harmon Road, Suite One

Auburn Hills, MI 48326


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