How can we reach you?

Do you have a resume?

Please check the box below:

If you would like to be notified via email about new job openings, select a category below:

Submit
Cancel
Field Service / Repair Technician
Cedar Rapids, IA

Apply Now

Posted 4/04/2017

Required Skills

  • Technical associate degree and / or 2+ year’s equivalent experience in hands on repair of tools, machinery, or vehicles and / or equivalent combination of education and experience
  • The ideal candidate is both mechanically and electrically talented as well as able to work well with clients to handle conflict or complex situations in a plant environment

Job Description

  • Ideal candidate will live in or near Cedar Rapids Iowa (although can live anywhere in Iowa)
  • Supporting the surrounding area with travel in Iowa about 80% of the time
  • Sometimes being away for one or two weeks at a time
  • When not traveling the ideal candidate will work from the Cedar Rapids office
  • The mission is  to install, repair, modify, test and trouble shoot all of our clients products, past and present, both in the field and from the office, by phone or fax whenever or wherever the customer requests
  • Analyze and repair equipment in the field with little or no line-up or technical support
  • Respond and eliminate customer emergencies in a rapid, efficient and professional manner
  • Conduct training seminars on various client products with engineers or skilled trade personnel
  • Advise customer on proper maintenance & relevant suggestions to improve line efficiencies
  • Update software and modify equipment whenever necessary
  • Travel to customer facilities including local, out-of-town and overseas for equipment installation and repair
  • Transport necessary spare parts to and from customer locations
  • Handle customer complaints in a courteous and understanding manner
  • Improve Company image by resolving customer situations with a rational and methodical approach
  • Train Service Trainees
  • Spindle validation
  • Support activities for the Service Manager
  • Work effectively under stressful conditions
  • Correct sequence of operations and offer suggestions to improve service manuals

We Build
Teams

Contact Us

RELIANCE ONE, INC.

1700 Harmon Road, Suite One

Auburn Hills, MI 48326

248-922-4500


Copyright 2015 Reliance One, Inc.

All rights reserved.