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Senior Network Engineer
Auburn Hills, MI

Position No Longer Open

Posted 12/15/2016

Required Skills

  • 10 years in a telecommunications environment
  • College degree or equivalent experience
  • CCIE Network certification
  • Working knowledge of telecommunications networks and systems
  • Flexibility to work during maintenance windows
  • Specific knowledge and experience in the following disciplines: soft-switch / signaling, transport systems and IP services
  • Ability to work with minimal supervision
  • Familiarity with the following protocols: SIP, TCP / IP, SS7, PRI

Job Description

  • Design and implementation of IP transport network systems to support IP Telephony utilizing QoS methodology
  • IP transport systems to support critical data payloads used for signaling: MEGACO / H.248 Call Control, SIP, TALI signaling, EMS / NMS DB server to element communication paths, remote access network and private business LAN
  • Design and implementation of IP Routing within the internal network using Open Shortest Path First (OSPF)
  • Design and implementation of peering IP networks using BGP and MPLS
  • This includes inter-communication, requirements, interconnection methods and arrangements, contact lists and negotiations
  • Specs for new services, identifying areas of improvement, and developing / implementing acceptance testing plans
  • Determine equipment to meet specified requirements and make PO requisitions
  • Complete and maintain network topology documents and diagrams
  • Manage access to and protect the network from intentional and accidental abuse, unauthorized access, and communication loss
  • Utilizing IP tunneling methods such as VPN, IPSec and / or other access control methods such Access Control List, Network and Port Address Translations (NAT and PAT respectively), etc.
  • Monitoring status of network, including internal Compass Trouble Ticket resolution and contacting external vendor TAC support for more involved or outage situations that require support
  • Devising short term workarounds, trouble shooting, and correcting fault conditions
  • Computing Systems and Applications Servers Management
  • Manage network computing hardware elements including: Sun / UNIX or LINUX OS, IBM / LINUX OS and Windows servers
  • Accessing / Programming voice and data application servers via serial connections to command line and / or graphical user interfaces
  • Configuration, operation and maintenance of Session Border Controllers (SBC’s), SIP Application Servers, Media Gateway Controllers, Domain Name Servers (DNS), Radius Servers
  • Scripting programs to automate configuration / provisioning of services
  • Designing routines that run diagnostic scans and report / notify of system alarms
  • Schedule/perform hardware / software / OS upgrades as required to keep all computer systems running at peak performance and reduce system sensitivity to bugs / errors
  • Perform periodic backups and provide procedures for disaster recovery and network survivability                                     Respond to trouble calls and ensure identification and resolution of network and customer issues on a 24 / 7 basis
  • 15 minute widow of response time from Tier1-2 transfer
  • Ability to troubleshoot with diagnostics
  • Ability to analyze and interpret data
  • Assist Network Operations personnel with issue resolution
  • Escalation of issues from Tier 1-2 following operational guidelines; CPE (Adtran)\
  • Time length for service down, status intervals for OOS @ 1- hour and Impaired @ 2-hour
  • TWI Network, HI Cap DS3, LEC Referral, TW Field Repair, TW Internal   Repair
  • New customer activations
  • Network augments
  • Ensure network inventory is kept current; currently being tracked manually, automation pending upgrade in Compass
  • Monitor and interpret network alarms
  • Access to all technical information, systems and customer accounts for trouble shooting and account resolution
  • Ticket Summary notification; closed status, open status confirmation - display update in Compass 
  • Be available for on-call rotations & duties according to On-Call Policy & Procedure

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1700 Harmon Road, Suite One

Auburn Hills, MI 48326


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