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Salesforce Business Analyst
Lisle, IL

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Posted 10/18/2016

Required Skills

  • Experience with business process mapping and related tools (eg.Microsoft Visio) preferred 
  •  Understanding of SOQL, JavaScript, JQuery, DHTML, CSS, and AJAX. 
  • Excellent oral and written communication skills
  •  Strong analytical and problem solving skills

Job Description

  • Responsible for the design, architecture, development, implementation, integration, stakeholder training and ongoing support and maintenance of Salesforce.com 
  •  Gather business and system requirements, conceptualize and develop SF solutions to deliver value based on business priorities 
  • Participate in solution design session
  • Recommend alternate approaches
  • Map requirements to out-of-box functionality within SalesForce and Appexchange solutions
  •  Experienced with implementing Salesforce on mobile devices 
  • Develop business process workflows to outline critical processes 
  • Work with end users during User Acceptance Testing (UAT) to accurately prioritize defects and re-test resolved issues 
  • Assist in the creation of training materials and delivery of end user training 
  • Administer Salesforce applications 
  • Collaborate with team members to develop strategic industry solution offerings based on the Salesforce platform
  • Collaborate on and inform cross-functional teams of new feature functional design, functional requirements, limitations, and implementation
  • Establish strong partnership and collaboration with sales team and other functions to drive Salesforce.com usage
  • Accountable for partnering with key roles (enterprise architects, project managers, business users, infrastructure, etc.) to create solutions that are aligned to architecture standards and principles, leverage common solutions and services 

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