Job Description

• Support all business objectives of the company by aligning Program Management activities with the organizational goals and objectives
  
• Under supervision, maintain master program book and coordinate APQP activities
  
• Develop customer relationships and understanding of expectations
  
• Under supervision, monitor prototype and pre-production builds for adherence to design intent
  
• Identifies issues and leads resolution
  
• Support assigned program’s product launch phases (including control of program timing requirements, program issues and commercial impact of design changes)
  
• Under supervision, review program time frames, funding limitations, staffing requirements, project procedures and allotment of available resources for all phases of project and report issues or needs
  
• Aid in management of internal project approval and cost details, technical and commercial change logs
  
• Represent the company with assigned customers
  
• Within the scope of their position, manage and track open issues
  
• Drive open issues to closure through tracking, delegation and escalation
  
• Assist in activities for continuous future development, growth and improvement of the program, department and company
  
• Within the scope of responsibility, ensure customer satisfaction feasibility and design specifications, and keep record of customer designs
  
• Travel to customer locations supporting product development throughout for product reviews, testing and change updates with periodic travel with customer to company manufacturing facilities (domestic and international)
  
• Develop program status reports and report status to management
  
• Assist in technical reviews, including dry-runs to ensure customer expectations are addressed
  
• Assist in coordinating product development activity between OEM customer and responsible departments within the company
  
• Aid in coordination of manufacturing, quality, and engineering “exceptions” and / or clarifications lists
  
• Ensure all customer requirements have been addressed
  
• Work with teams to negotiate requirements with customer
  
• Support customer strategic discussions for issue resolution
  
• Assist in supporting project teams (engineer, quality, sales, etc.) and follow up on project related deliverables