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Quality Assurance Specialist
Bedford Park, IL

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Posted 12/08/2016

Required Skills

  • Act as champion of accurate root cause analysis for customer concerns
  • Bachelor of Science Degree (i.e. Engineering, Chemistry, Microbiology, Quality etc.)
  • Three to five years’ experience working in QA with food or pharmaceutical ingredients or products
  • Experience with ISO, HACCP, Food Safety and training
  • Strong computer skills with proven proficiency in Microsoft Word, Excel, Power Point, Visio, flowcharting software and experience with Electronic Documentation Systems a plus
  • LSS Certification, a plus
  •  

Job Description

  • Lead, manage and coordinate all activities associated with customer complaints through the Q-Notes SAP module
  • Launch all site complaint investigations, assign and follow up on all tasks including root cause investigations, corrective and preventive actions, verification's of corrective and preventive actions and customer written responses to drive continuous improvement of our processes and the Customer Experience
  • Lead and coordinate all aspects of the Site Management Systems Audit program
  • Evaluating site needs with regards to quality and leading investigations of supplier issues
  • Support functions including Management Review and customer, internal and third-party audits

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RELIANCE ONE, INC.

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