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Quality Manager
Jefferson City , MO

Position No Longer Open

Posted 1/03/2017

Required Skills

Quality Manager Job Requirements


Basic Qualifications:

  • Bachelor’s degree
  • 12 years of professional experience in Quality, Engineering, Operation Excellence, Process Improvement, and / or Manufacturing
  • 2 years of professional experience in a Quality Leadership role


Preferred Qualifications:

  • Bachelor’s degree in Engineering or a technical discipline is heavily preferred (Industrial Engineering, Electrical Engineering, etc.
  • Previous leadership experience with the management of subordinates, especially with cross-functional teams
  • Proven expertise with Total Quality Management (TQM)
  • Broad experience working with Quality Engineering functions; extensive experience overseeing Quality Assurance and / or Quality Control operations in a manufacturing environment is a plus
  • Proven expertise with ISO-9001 certification; expertise with QS-9000 standards will also be considered
  • Experience auditing under industrial regulations (e.g. ISO, UL, ASQ, RABQSA, ANSI, ASME, etc.
  • Strong analytical skills, especially with data analysis, is heavily preferred – proven experience working with failure analysis, FMEA (Failure Modes & Effects Analysis), FMECA (Failure Modes, Effects, & Criticality Analysis), test engineering, and / or product reliability is a plus
  • Recent experience working with data-driven analytical methodologies for industrial quality applications – especially Statistical Process Control [SPC], Process Capability (Cp, CpK), and / or Process Performance (Pp, PpK) Analysis
  • Recent experience working with Lean Manufacturing and / or Six Sigma methodologies (e.g. Kaizen, 4Q, Process Improvement, Continuous Improvement, DMAIC, Gemba / Genba, Root Cause Analysis [RCA], etc.
  • Six Sigma Green Belt or Black Belt [SSGB or SSBB] certification is a plus
  • Experience working with transformer systems and / or related technologies (e.g. electromagnetics / magnetics, induction systems, power electronics, power products, inverters, etc.
  • Basic technical aptitude and computer skills, especially with MS-Office software
  • Strong analytical and systemic problem-solving skills
  • Excellent communication skills, verbal and written

Job Description

  • Achieve QA operational objectives: contributing information & analysis to strategic plans / reviews; preparing & completing action plans; implementing production, productivity, quality, and customer-service standards; identifying & resolving problems; completing audits; determining system improvements; implementing change; etc.
  • Meet QA financial objectives: estimating requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions; etc.
  • Develops QA plans:  conducting analyses; identifying critical control points & preventive measures; establishing critical limits; monitoring procedures, corrective actions, and verification procedures; etc.
  • Validate quality processes:  establishing product specifications & quality attributes; measuring production; documenting evidence; determining operational & performance qualification(s); writing & updating QA procedures; etc.
  • Maintain and improve product quality:  completing product, company, system, compliance, & surveillance audits; investigating customer complaints; collaborating with other members of management to develop new product / engineering designs as well as manufacturing & training methods; etc.
  • Prepare quality documentation and reports by collecting, analyzing, and summarizing information & trends (including failed processes, stability studies, recalls, corrective actions, and re-validations)
  • Develop and improve the production standards to drive standardization and spread best practices
  • Drive process standardization in manufacturing and follow changes in the product technology & design
  • Support plants in overall business process improvements (not only limited to operations)
  • Operations improvement: develops & executes plans to reduce non-value added costs, increase revenues, and meet customer specifications while delivering products on time
  • Ensures that 4Q Program (the standard company process improvement methodology) training and methods are effectively implemented into the organization
  • Customer Relations: ongoing communication with customers; provides support to Sales & Marketing during customer visits to explain & review quality performance; etc.
  • Health, Safety, and Environmental (HSE):  ensures compliance with corporate HSE directives while ensuring that regulatory standards are implemented (while monitoring and reporting progress & results); assesses risks & safety hazards, and implements plans to ensure the safety of our people and equipment; etc.
  • People Leadership and Development:  ensures that the area of responsibility is properly organized, staffed, skilled, and directed; this person will also guide, motivate, & develop both direct and indirect subordinates
  • Updates job knowledge by studying trends in (and developments in) quality management:  identifying & participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations; etc.
  • Additional duties may be assigned, as required

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1700 Harmon Road, Suite One

Auburn Hills, MI 48326


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