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Quality Warranty Engineer
Auburn Hills, MI

Position No Longer Open

Posted 6/18/2018

Required Skills

  • Bachelor’s degree or equivalent work experience
  • 3 years’ experience in the automotive industry manufacturing and assembly environment
  • 3 years’ experience in automotive quality system

Job Description

  • Assure the quality of the product
  • Support of Product Assembly / Manufacture plants for lighting products supplied by Automotive Lighting North America
  • Monitor and control the assembly processes
  • Evaluation of statistical data
  • Initiate and follow-up corrective actions
  • Analysis of customer complaints
  • Prepare and carry out presentations to the customer
  • Evaluate the quality of the product in customers’ locations
  • Coordinate the sorting and containment of the faulty or suspicious finished product
  • Communicate potential problems to those involved
  • Establish the acceptance criteria for cosmetic matters
  • Begin validation of the equipment, MSA studies
  • Participation in production of quality documents
  • Support the assembly processes in the points related to quality
  • Assure follow-up to the quality procedures
  • Follow-up corrective actions
  • Evaluation and approval of engineering and PCR changes
  • Elaboration of quality metrics for managerial review
  • Supervise and evaluate the activities of auditors
  • Feedback to the internal and external customer
  • Receive notifications of the results of the laboratory tests
  • Comply with the procedures and instructions of the quality and environment standards (those applicable)
  • Provide support and training to personnel as required
  • All those activities that are generated due to changes, necessity and / or improvement in the process of the area
  • Represent ALNA at customer facilities on a regular (weekly) basis
  • Document activity in plant visits (inspection log, weekly activity summary, etc.)
  • Participate with customer specified warranty analysis of dealer / field returned components at periodic intervals as determined by customer
  • Review ALNA products; handling of product shipping containers, interface with assembly line activity of product, review product in salvage reclamation areas
  • Analyze product held in salvage for possible rework for return to service or scrap disposition
  • Analyze product for root cause scrap responsibility
  • Develop recommend and implement corrective action as required
  • Assist in customer nonconformance (PR&R) resolution
  • Monitor internal and external reporting:  PPM’s, warranty returns, salvage reports
  • Liaison for product warehousing to assigned customer assembly plant locations
  • Participate in new product reviews (i.e. geometric dimensioning, assembly processes)
  • Assist in containment activities as required; inspection criteria, documentation, job instructions and logistics assistance
  • Perform other tasks as assigned
  • Make decisions on the quality of the product
  • Reject or liberate suspicious product and material
  • Initiate sort and containment
  • Set inspection criteria
  • Apply disposition to suspect product
  • In case of noncompliance with the quality requirements, stop the production process
  • Approve requisitions of concessions

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1700 Harmon Road, Suite One

Auburn Hills, MI 48326


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