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Quality Analyst
West Chester, PA

Position No Longer Open

Posted 5/10/2018

Required Skills

  • High level of analytical ability where problems are unusual and difficult
  • Well-developed oral and written communication skills
  • High level of knowledge of product engineering and manufacturing processes
  • Knowledge of Corporate and divisional quality and reliability, standards, policies and procedures
  • Demonstrated technical and professional skills in job-related area
  • Appropriate interpersonal styles and communication methods to work effectively with business partners to meet mutual goals
  • Strong company knowledge, expert in the company‚Äôs Built-in-Quality, strong knowledge about quality tools as PFMEA, and control plan
  • All Microsoft Office Applications & Software
  • Competencies: Coaching, Strategic planning, Drive for Results, Customer Focus, Integrity, Lead Changes, Communications teach and coach
  • Knowledge of Product Quality Standards / Processes and Built in Quality Principles
  • Bachelor degree or equivalent experience preferred

Job Description

  • Responsible for tracking and evaluating data for quality trends from current established processes to assure process adherence and 1st time quality to our customers
  • Also will need to problem solve exception and receiving part reliability issues on the floor and then will be required to communicate findings to the department
  • Will be required to investigate and approve customer claims that are received by the department
  • May supervise and direct a couple employees engaged in specialized or varied tasks in the quality department
  • Analyzes issues on the floor, evaluates, and solves problems as they come up
  • Analyzes product condition to assure quality and reliability
  • Analyzes quality data for trends and presents to the members
  • Serves as a liaison between customers, engineering, WHQ quality, purchasing, and manufacturing to assure quality and reliability of parts and process
  • Data entry
  • Recommends necessary changes in design and packaging
  • Provides technical assistance as needed
  • Regular contact with others outside the work group
  • Recommends process changes to improve overall quality
  • Establishes a course of action to accomplish completion of the job and / or project
  • Coordinates input from internal / external customers to better understand customer needs and / or perceptions
  • Keeps abreast of current product developments and trends in areas of expertise
  • Actively identifies new areas for learning and takes advantage of learning opportunities
  • Functional owner of Quality System for the specific department
  • Lead for Department Quality Metric Improvements
  • Point for Supplier Quality Activities and Conference Calls
  • Understands / communicates all Product Quality Standards
  • Own / Develop / Communicate all Plant PFMEA's and Control Plans for the department
  • Own / Develop / Communicate all Quality Metric Continuous Improvement Plans and status to their goals
  • Issue / Initiate PPR's, QCFs, PC114s, PC120s and participate in any Supplier Quality Activities that are required
  • Use PRTS system to investigate Engineering Changes
  • Maintain PRM compliances¬†

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1700 Harmon Road, Suite One

Auburn Hills, MI 48326


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