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Customer Service Representative
Roseville, MI
$16 / Hr.

Position No Longer Open

Posted 4/03/2018

Required Skills

  • Minimum of one year experience
  • An understanding of basic fluid power principles would be most helpful, but not absolutely necessary
  • Experience with inside sales or customer service is highly desired
  • The candidate will work within an established team of customer service coordinators who support one another to meet customer expectations
  • Key skill sets include: strong communication skills, problem-solving capabilities, commitment to detail and accuracy, ability to multi-task and balance responsibilities, patience and understanding of customer needs and a strong comfort level in working with a computer most of the day

Job Description

  • Provide front-line support for distributors and customers in key areas such as quoting, order entry, logistics, technical assistance, scheduling, expediting and warranty requests
  • This person will serve as the primary communications liaison between the customer, the regional sales manager and other departmental personnel

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